Effective Date: August 12, 2026
This Refund & Cancellation Policy applies to event registrations, sponsorships, and other purchases made through simpliSOCIAL Marketing LLC (“simpliSOCIAL,” “we,” “us,” or “our”).
Registration for real estate agents may be offered at no charge for certain simpliSOCIAL events.
If you register for a free event and are unable to attend, we ask that you cancel your registration or notify us as soon as reasonably possible so that we can accurately plan for attendance and event capacity.
Because no payment is collected for a free registration, no refund is applicable.
Sponsorship fees are generally non-refundable once payment has been completed.
Sponsor promotion, event planning, advertising, placement, administrative work, and other sponsorship benefits may begin shortly after a sponsorship is purchased. For that reason, a sponsor's inability to attend the event does not automatically entitle the sponsor to a refund.
Sponsorship purchases are for the advertising, promotional, and event benefits described in the applicable sponsorship offer and do not guarantee any specific number of attendees, leads, referrals, appointments, transactions, customers, or sales.
If a sponsor becomes unable to participate in an event, the sponsor should contact simpliSOCIAL as soon as possible.
When a request is received at least 7 days before the scheduled event, simpliSOCIAL may, at its discretion, allow the sponsorship to be transferred or credited toward a future simpliSOCIAL event.
Requests received fewer than 7 days before the event are generally not eligible for a refund, transfer, or credit.
Approval of a transfer or future-event credit is not guaranteed and may depend on whether promotional benefits have already been provided.
Any required sponsor giveaway is separate from the sponsorship fee unless otherwise stated.
If a sponsor cancels or does not attend, the sponsor remains responsible for any promotional obligations or giveaway commitments that have already been communicated or incorporated into event promotions.
If simpliSOCIAL reschedules an event, paid sponsorships will normally transfer automatically to the rescheduled event.
If the sponsor cannot participate on the new date, the sponsor may contact simpliSOCIAL within 7 days after receiving notice of the new event date to request either:
A transfer or credit toward another simpliSOCIAL event, or
A refund of the sponsorship payment.
If simpliSOCIAL cancels an event and does not reschedule it, paid sponsors will be offered either:
A full refund of the sponsorship fee, or
A credit toward a future simpliSOCIAL event.
The sponsor may choose the preferred option.
Events may occasionally be affected by venue issues, severe weather, public safety concerns, government restrictions, emergencies, or other circumstances outside simpliSOCIAL's reasonable control.
When reasonably possible, simpliSOCIAL will attempt to reschedule the event or provide another appropriate solution.
Refunds, credits, or transfers in these situations will be handled based on the circumstances and any commitments already made in connection with the event.
Failure to attend an event without prior cancellation does not qualify a sponsor for a refund.
Unused sponsor benefits caused by the sponsor's failure to participate are not refundable.
If you believe you were charged more than once, charged an incorrect amount, or charged in error, please contact us promptly.
Confirmed duplicate or erroneous charges will be corrected or refunded as appropriate.
Approved refunds will normally be returned to the original payment method used for the purchase.
The time required for a refund to appear in the customer's account may vary depending on the payment processor, card issuer, or financial institution.
Please contact:
simpliSOCIAL Marketing LLC
Tucson, Arizona
Email: [email protected]
Please include your name, business name, event date, and the reason for your request so that we can locate your registration or sponsorship payment.
simpliSOCIAL may update this policy periodically. The policy in effect at the time of a purchase will generally govern that transaction unless otherwise required by law.